Frequently asked questions
DO YOU HAVE INSURANCE?
Yes, absolutely! We carry full public liability insurance as you would expect from any professiona Entertainment provider. If your venue requires proof then I would be happy to email them a copy for their records.
WHAT IS YOUR DEPOSIT AND WHEN IS THE BALANCE DUE?
We require 50% of the payment to secure your booking and then the rest of the payment will be due a week before the event.
WHAT HAPPENS IF YOU ARE ILL OR WORSE?
As we have a big team we would always be able to cover the day without any issues in case we are all not able to attend we have arrangements with other . In the event of illness (or other such emergency) then we would aim to substitute with someone of equal quality or better.
Where possible we will provide you with a few names and work so you can choose the person you like the best. But please bear in mind that in exceptional circumstances this may not be possible. So for example if there was an emergency on the way to your event then my priority would be to assign someone else.
Any difference in cost will be my problem. Not yours.
This is all worst case scenario. To date we have never had to cancel or replace ours selves my fellow photographers but I have had to step in a couple of times for others.